Telephony
Bridge PSTN, SIP trunks, and LiveKit telephony for phone-native flows.
All Telephony Guides
How to do call transfers with Five9
Configure LiveKit Agents to transfer calls back to Five9 IVR using X-Headers in SIP BYE messages.
Telephony
How VICIdial handles bridging, transfers, and SIP calls
Understand VICIdial's bridging approach to SIP calls, why it rejects PSTN bridges, and how to configure your integration for IP-authenticated SIP URIs.
Telephony
Preserve caller ID during SIP transfers with Twilio
Configure your Twilio SIP trunk so LiveKit Agents keep the original caller ID during cold transfers.
Telephony