Telephony
Bridge PSTN, SIP trunks, and LiveKit telephony for phone-native flows.
All Telephony Guides
How to do call transfers with Five9
Configure LiveKit Agents to transfer calls back to Five9 IVR using X-Headers in SIP BYE messages.
Telephony
How VICIdial handles bridging, transfers, and SIP calls
Understand VICIdial's bridging approach to SIP calls, why it rejects PSTN bridges, and how to configure your integration for IP-authenticated SIP URIs.
Telephony
Pass UUI data to Genesys Cloud during SIP transfers
Configure LiveKit SIP transfers to pass User-to-User Information (UUI) data to Genesys Cloud by embedding it in the Refer-To URI.
Telephony
Preserve caller ID during SIP transfers with Twilio
Configure your Twilio SIP trunk so LiveKit Agents keep the original caller ID during cold transfers.
Telephony
Understanding TLS in SIP
A guide to Transport Layer Security (TLS) in SIP telephony, covering encryption, certificate management, and secure call signaling.
Telephony