Sub-processors
The list of authorized sub-processors LiveKit uses in support of its cloud-managed service.
Last Updated: 03/07/2022
To support delivery of LiveKit Services, LiveKit Incorporated ("LiveKit"), may engage and use data processors with access to certain customer data (each, a "Sub-processor"). This page provides important information about the identity, location and role of each Sub-processor. Terms used on this page but not defined have the meaning set forth in the Terms of Service.
Third Parties
LiveKit currently uses third-party Sub-processors to provide infrastructure services, and to help us provide customer dashboards and analytics services. Prior to engaging any third-party Sub-processor, LiveKit performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Sub-processors
LiveKit may use the following Sub-processors to host customer data or provide other infrastructure that helps with delivery of LiveKit Services:
| Entity Name | Sub-processing Activities | Entity Country |
|---|---|---|
| DigitalOcean | Data center provider | United States |
| Linode | Data center provider | United States |
| Data center provider | United States | |
| Oracle | Data center provider | United States |
| Vultr | Data center provider | United States |
| Cockroach Labs | Database for customer accounts | United States |
| Timescale | Database for project analytics | United States |
| Datadog | Events logging | United States |
| Zeet | Deployment | United States |
Other Sub-processors
LiveKit may use the following Sub-processors to perform other Service functions:
| Entity Name | Sub-processing Activities | Entity Country |
|---|---|---|
| Slack | Customer communications | United States |
| Front | Customer support | United States |
| Stripe | Payments processing | United States |
| Email and Workspace tools | United States | |
| Notion | Knowledge base | United States |
| Mailchimp | Customer communications | United States |
Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will seek to provide the owners of customer accounts with notice of any new Sub-processors to the extent required under the Terms. If you would like to be notified of updates to our list of Sub-processors, please fill out this form.